Frequently Asked Questions

Overall FAQs

Who is Cerdos Pets?

Cerdos Pets is an extension of Cerdos, LLC. We are dedicated to innovative solutions for keeping pets clean, happy, and healthy. Building on our expertise in livestock care for Cerdos, LLC, we apply the same principles of cleanliness and innovation to pet products. 

What is Our Mission?

Our mission is to keep pets clean and healthy while minimizing stress– especially for pets that dislike traditional baths. We also prioritize environmental sustainability, offering our Magic Mess Powder™ as eco-friendly alternatives to paper towels.

Are all the products safe for my pet?

Yes! We promise our products are non-toxic and safe for all pets. 

Are your products suitable for dogs of all ages?

Yes, our products are designed for dogs of all ages, from pups to seniors!

Can your products be used on cats?

While we currently focus on dogs, our products are safe for cats as well.

How often should I use your products on my pet?

You can use our products as often as necessary, depending on your pet’s needs. 

Do your products require special storage?

No special storage is needed; you can store them as you would any other pet care products. 

What is your return or exchange policy?

We offer exchanges for products with very minimal use. Please contact us for assistance. 

Are your products environmentally friendly?

Yes! Our products are all-natural, environmentally friendly, and made in Wisconsin. 

Specific Product FAQs

Coat Refresher™ FAQs

What is Coat Refresher™?

Coat Refresher™ is an antibacterial dry shampoo designed to keep your dog’s coat clean between baths or as a bath replacement. 

What are the ingredients?

It contains mineral absorbents, plant absorbents, and essential oils. 

How do I use Coat Refresher™?

You can use it to keep dog coats clean between baths, as a bath replacement for dogs that dislike water, on wrinkly breeds to clean folds, on paws to prevent bacteria, on butts/tails after messy potty breaks, and for tear stain cleanup. 

Can your products be used on cats?

While we currently focus on dogs, our products are safe for cats as well. 

Is it safe for my pet?

Yes! We promise our products are non-toxic and safe for all pets. 

Magic Mess Powder™ FAQs

What is Magic Mess Powder™?

Magic Mess Powder™ is an antibacterial and odor-suppressing powder that transforms pet messes into an easy-to-clean solution, reducing waste and keeping your home fresh.  

What are the ingredients?

It includes mineral absorbents, plant absorbents, natural antimicrobials, and essential oils. 

How do I use Magic Mess Powder™?

You can sprinkle the product on pet messes to absorb them for easy cleanup, use it on carpets to draw out urine and vomit, and as a yard deodorizer to neutralize odors without harming plants or other animals. 

Is it environmentally friendly?

Yes! This product actually replaces the need for paper towels– reducing waste and keeping your home smelling fresh without the use of disposable products.

Is it safe for my pet?

Yes! We promise our products are non-toxic and safe for all pets. 

Product Bundles FAQs

What bundles do we offer?

We offer several bundles that combine our products at a discounted rate: 

Are the bundle products the same as individual items?

Yes the products in the bundles are the same high-quality items available individually. 

Do the bundles offer savings?

Yes! Each bundle offers a 15% discount compared to purchasing the products separately. 

Can I customize a bundle?

Currently, our bundles are pre-packaged, but we welcome your feedback for future offerings. 

Are the bundles suitable for all dog breeds and ages?

Yes, our products are designed to be safe and effective for dogs of all breeds and ages. 

Can your products be used on cats?

While we currently focus on dogs, our products are safe for cats as well.

How do I choose the right bundle for my pet?

You should consider what scent you prefer and your pet's specific needs to select the most suitable bundle.

Do you offer free shipping on bundles?

Yes, we offer free shipping for orders over $30!

Can I return or exchange items from a bundle?

We offer exchanges for products with very minimal use; please contact us for assistance. 

Are the bundles environmentally friendly?

Yes! All our products are all-natural and made in Wisconsin.